Signed in as:

We have over 3 decades of experience in assisting healthcare providers in achieving their goals.



Charlene R. Thomas, MHA

President & Owner

Charlene holds a Master's Degree from the Fuqua School of Business at Duke University. 

She has extensive experience in strategic planning, contract negotiations, business development, business operations and financial management. 

Charlene and her family have resided in Asheville for over thirty years. She has a depth of knowledge and experience working with healthcare providers throughout Western North Carolina. 

Charlene enjoys spending her free time with her husband and seven very special grandchildren. She is the proud mom to Scarlett, our office mascot.


Nancy H. Robinson


Nancy has a Bachelors degree in Business Management from the University of North Carolina at Asheville and began her career in physician office billing and management. 

She is a dedicated consultant with 25+ years experience in healthcare related projects, credentialing, marketing & public relations, and conference & event planning. 

Nancy is a detail-oriented professional with strengths in budgeting, accounting, grant writing and marketing. 

Nancy is mom to a beautiful daughter in college and enjoys ballroom dancing, gardening and her dogs. 


Danielle W. Willis


Danielle has a Bachelors degree in Business Management from the University of North Carolina at Asheville and began her career in healthcare marketing. She has over 15 years experience in executing marketing plans, public relations, physician recruitment, completing healthcare projects for our clients, conference and event planning. 

Danielle has strengths in tackling the smallest details, making creative marketing plans, organizing everything and everyone. She is always mindful of client budgets with the goal of cost savings. 

Danielle is mom to two boys, ages 5 and 7. Her husband is a Ph.D. organic chemist. She enjoys spending time with her family, hiking and running.


Kelly Hutchens-Dale


Kelly earned a bachelor's degree in Accounting from Appalachian State University with over 30+ years experience in business accounting and business management.

Her strengths include budgeting, accounting, and financial reporting. She strives to ensure a return on investment that will meet each client's goals. Kelly has worked with various organizations including non-profits. 

Kelly is married to a local CPA.  Kelly is a huge Appalachian State University football fan.


Scarlett Thomas

Our Mascot

Miss Scarlett is a unique member of our team. Although she is deaf, she makes herself known by her very loud snoring during her many long naps. On our initial conference call with clients, we always introduce Miss Scarlett, just so the client doesn’t think that we have fallen asleep during the call! 

Miss Scarlett is friendly to all and a delight to those who visit us.